How to check Zoho Mail Incoming or Outgoing logs?

                     Zoho Mail Incoming or Outgoing logs

Do you want to check your Zoho mail incoming or outgoing logs and unable to check, go through with this article and  access Zoho mail incoming or outgoing logs in a few step

You can use these Zoho mail logs to troubleshoot the delivery issues of incoming or outgoing emails. That will also helpful for analyzing email patterns of users, and offered exact help according to user needs. These mail logs can be retrieved based on three email segments:

  • The complete email address of the sender.
  • The complete email address of the receiver.
  • The unique message ID in the email header.

Zoho mail logs can be searched by specific date and time, logs are available only for the emails sent and received in the past 30 days.

6 easy steps to check email logs in Zoho:

  • Firsr step
  • Go to Zoho Mail Control Panel sign in the page.
  • Under “Mail Administration” go to “Troubleshoot”.
  • Now here, tap on the “Mail Logs”.
  • Here, you can type “sender email address, recipient email address, and unique Message-ID”.
  • Select time and date range between the 'past hour' and '24 hour or toady' and '48 hour or yesterday' or 'last 30 days' for mail logs you want.
  • Now tap on the 'Search' button to view mail logs in Zoho for selected segments.

    f:id:amandabbey:20190225160912j:plain

Finally, mail logs for the individual sender or receiver account will be listed on your screen with complete details of the server from where this mail will be delivered, delivery errors and issues etc.

We hope this article has helped you in check Zoho Incoming or Outgoing logs 

Contact us on our Zoho mail customer Service toll-free number which is available 24*7 at your service